Shipping
DELIVERY & SHIPPING TIME
As soon as the order requires authorization, you will get a confirmation email. After it has been authenticated, we immediately start preparing your purchase. It is challenging for us to alter or cancel your purchase within this time window, but we will try to accommodate your request.
Processing
The processing period starts on the day your purchase was placed. Order processing typically takes 3-5 business days. We can mail it when we've processed it.
Shipping
| Country/Region | Shipping Method | Cost | Shipping Time |
|
Viet Nam United States |
Standard Shipping | VN free shipping | 8-12 Business Days |
| US free shipping | |||
| International | Not available | Not available | Not available |
Observe that processing time plus shipping time equals the total delivery time.
1. Real-world information gathered from previous purchases is used to determine all estimated or typical delivery timeframes. They are just meant as a general guide.
2. Manufacturers and couriers will restrict their activities around public holidays, which may influence shipping schedules. This is not within our power. There is an immediate return to regular service after each holiday.
3. If I reject my delivery, what will happen? Once we get the returned item, we will reimburse you 50% of your purchase price.
4. Pay attention to the fact that PO boxes and APO/FPO addresses are not allowed for express shipping.
5. Incorrect address information, difficulties with customs clearance, and other issues might cause delivery delays.
Order Monitoring
When your order ships, an email will be sent to you letting you know. The email will also provide a special tracking number for the package. You may check the progress of your purchase by entering "My Account" at farmaciadeponte.com. To check the progress of your purchase and/or to get a tracking number, click "My Order ".
The tracking number may not become active on the courier's system for a few days after an item is sent. Please try again later if the information is not readily accessible. Please know that the estimated shipment time is still accurate, notwithstanding any revisions to the tracking website.
Message us
Please email our customer care at support@superellanova.com if you have any further inquiries.